OneDrive Cache Overview

When you work on files through the OneDrive desktop application, OneDrive caches local copies of those files on a your machine. If this cache gets full and takes up too much space on your device, it can cause issues.

Unfortunately, the OneDrive desktop app does not have a direct option for clearing up your cache. Simply logging out of the OneDrive application will NOT clear the cache. Instead, you will have to reset the application.

Resetting OneDrive and clearing the cache

Note that following these steps will also reset the OneDrive desktop app's setting and unsync any files that were marked for offline use, but you will not lose any data. Your files and folders will still be in the cloud and will available through the desktop app when you sign back into it. Here is the official documentation from Microsoft: Reset OneDrive

1. Save and close any files that you've been working on through the OneDrive desktop app so you don't lose anything.
2. Quit the OneDrive desktop application.
   1. Click on the OneDrive icon in the menu bar (Mac) or system tray (Windows).
   2. In the window that opens, click on the Settings (gear) icon.
   3. Select Quit OneDrive. If you're on a Windows machine, you may have to click Pause Syncing, then Quit OneDrive.
3. Once OneDrive quits, go to this page from Microsoft and follow the directions in the appropriate section (e.g. Windows or Mac) to reset the OneDrive application.
4. The OneDrive desktop app will reset and the cache will be cleared.
5. To re-open the OneDrive desktop app, search for OneDrive in the applications folder and open it.
6. Log in with your Tufts credentials.